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Gatekeepers to home and community care services: the link between client characteristics and source of referral

Nerina Vecchio,

Academic Literature

2013

The aim of this study was to identify characteristics associated with the likelihood of a client receiving a referral to the Home and Community Care (HACC) program from various sources. Data were collected from 73 809 home care clients during 2007–08. Females and clients cared for by their parents were less likely to receive referrals from health workers than non-health workers after confounding variables were controlled for. While the poorer functional ability of clients increased the probability of receiving a referral from a health worker, the opposite was true for those with behavioural problems. Over 43% of the sample either self-referred or was referred by family or friends.Eligible individuals may miss out on services unless they or their family take the initiative to refer. There is a need for improved methods and incentives to support and encourage health workers to refer eligible individuals to the program.

Publication information

Journal/Publication : Australian Health Review

Location : Australasia

Domain/s: Housing and the built environment, Social relationships

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