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Paperwork in group homes for people with intellectual disability

Quilliam, C., Bigby, C., Douglas, J.,

Academic Literature


Paperwork forms a large part of daily group home service provision, and yet its use as a service technology has received little research attention. The aim of this study was to explore changes in paperwork over time in Victorian group homes. An emergent typology was developed based on 2 concepts: regulatory and subordinate paperwork. The paperwork quantity had increased over a 21-year period. The proportionate distribution between the 2 concepts remained similar, although resident-related paperwork about health and recreation, and service-related paperwork about emergency and risk, increased. Paperwork has become an increasingly dominant group home service technology, although to understand its impact on service delivery and ensure paperwork is helpful for all stakeholders, could explore frontline staff's paperwork perceptions.

Publication information

Journal/Publication : Journal of Intellectual and Developmental Disability

Location : Australasia

Domain/s: Housing and the built environment, Sector development and sustainability

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